Warranty

Store Name: FLYKOLO
📧 Email: christabellaboisselle36@hotmail.com
📞 Phone: +1 704 761 4549
📍 Address: 119 Fitz Roy Avenue, Birmingham, England, B17 8RG, United Kingdom

1. Warranty Overview

All wheelchairs purchased from FLYKOLO come with a 2-year limited warranty starting from the delivery date. This warranty covers manufacturing defects in materials and workmanship under normal use.

2. What Is Covered

The warranty includes:

• Defects in the wheelchair frame
• Mechanical failures caused by manufacturing defects
• Electrical component issues (for powered wheelchairs)

3. What Is Not Covered

The warranty does not cover:

• Damage caused by misuse, accidents, or improper handling
• Normal wear and tear (tires, cushions, brakes, batteries)
• Unauthorized repairs or modifications
• Damage from improper maintenance or storage

4. How to Make a Warranty Claim

To submit a claim, contact our support team with:

• Your order number or proof of purchase
• A detailed description of the defect
• Photos or videos of the issue

We will review your claim and provide instructions for repair, replacement, or refund.

5. Warranty Resolution

If approved, FLYKOLO may:

• Repair the defective wheelchair or part
• Replace the defective wheelchair or part
• Issue a partial or full refund depending on the situation

6. Shipping Costs for Warranty Claims

• If the defect is covered, we will assist with return or replacement shipping costs
• If the claim is not covered, the customer is responsible for shipping costs

7. Contact Information

For warranty claims or questions, contact us:

📧 Email: christabellaboisselle36@hotmail.com
📞 Phone: +1 704 761 4549
📍 Address: 119 Fitz Roy Avenue, Birmingham, England, B17 8RG, United Kingdom